Refund Policy
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Eligibility: Refunds may be issued in cases of service non-delivery, unsatisfactory performance, or extenuating circumstances. Clients must provide detailed justification for requesting a refund, including evidence of non-compliance with agreed-upon terms.
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Refund Process: Clients must submit refund requests in writing to Thesis Works customer support. Refund requests will be reviewed on a case-by-case basis, and decisions will be made at the discretion of Thesis Works management.
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Refund Amount: Refund amounts will be determined based on the extent of service non-compliance or unsatisfactory performance. Thesis Works reserves the right to deduct reasonable fees for services rendered or administrative costs incurred.
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Refund Timeframe: Refunds, if approved, will be processed within a reasonable timeframe and issued via the original payment method whenever possible. Clients will be notified of the refund status and any applicable deductions or adjustments.
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Non-Refundable Fees: Certain fees, such as administrative fees or third-party expenses, may be non-refundable and will be deducted from the refund amount at the discretion of Thesis Works.
